matkaa online

matkaa online App support

Contact
+91 6075116621

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaa online:

Q1: How to log in after installing the matkaa online?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. From then on, you won't need a password or email ID for login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with the active phone number associated with it. If the number has changed, please submit your valid KYC details to our customer support team via email to facilitate the transfer process. This will help us update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should get you up and running with the latest features and functionality.

Most Asked Questions Related To Withdraw In The matkaa online:

Q1: What is the minimum withdrawal amount in the matkaa online?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn amounts are only from earnings made through gaming, not from bonus rewards. The collected bonus rewards are non-withdrawable and cannot be transferred.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI details, and all bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services speed up the process, taking around 30 minutes to 3 hours to complete. However, in rare cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games with the bonus amount. The bonus funds themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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